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Tuesday, May 31, 2011

jobs Digest, Vol 63, Issue 1

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Today's Topics:

1. Junior System Admin and Tech Support Role (LA Jobs List)


Message: 1
Date: Tue, 31 May 2011 12:53:52 +1000
From: LA Jobs List <>
Subject: [LA-Jobs] Junior System Admin and Tech Support Role
Message-ID: <>
Content-Type: text/plain; charset=UTF-8; format=flowed; delsp=yes

A new job has been posted on the Linux Australia website.

AUSWEB is one of the leading Website hosting providers in Sydney/Australia.
We're looking for a highly motivated and enthusiastic all rounder to join our
core team with a focus on web services & web hosting support for our

Positions are available for Level 1 & Level 2 Sales & Technical Support staff
depending on experience as well as a Junior to Mid level System admin with
the right experience - Linux admin experience preferred but Windows Server
also suitable.

The position primarily involves supporting new & existing shared, virtual &
dedicated web hosting customers via phone & online support tickets and
assisting out team of admins who monitor network & server infrastructure.

Skills required:

Ability to confidently handle a range of technical support issues, with
excellent phone manner!
Ability to explain technical issues in easy to understand terms
Highly-motivated ? can show initiative and results!
Willing to learn & adapt to new skills & issues, take direction & work well
within a team
Knowledge or experience with web hosting platforms & administration of
Linux/Windows hosting environments & control panels eg. cPanel/Plesk
HTML/CSS/PHP/MySQL/Apache/DNS/Mail etc.
Some knowledge or experience with common web applications & standards eg.
WordPress, Joomla, Drupal, Online Shopping Carts etc.
Intermediate to Advanced Linux knowledge and familiarity with virtualization
platforms (VMware, XEN, Virtuozzo etc) highly desirable
We are rapidly growing in the of Enterprise/Cloud virtualization with VMware
& XEN, as well as potential for offerings in web design/development/SEO
services for new & existing customers.

There are numerous opportunities for the right candidate to become part of a
team & move up and learn valuable new skills!

Must be an Australian citizen or resident
Must live within Sydney/Australia
Location: Paddington
Salary: Full-Time salary ? 3 Month Trial to start

How to apply:

Please send your application to:
Please include on your application:

Cover Letter
Current CV
Your Availability



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End of jobs Digest, Vol 63, Issue 1

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[LIBJOBS] USA, Cannon AFB, Library Assistant

Information International Associates, Inc., (IIa), an information and knowledge management firm in Oak Ridge, TN, is now accepting resumes part time Library Assistant to work at the library on Cannon AFB, New Mexico.


Responsible for a variety of library activities



- Have good customer service experience and team attitude

- Must work a flexible schedule to include some weekends and evenings

- Previous Library Experience a Plus


To apply, please access our website, and click on "Careers
 IIa is an EEO/AA employer

[LIBJOBS] Canada-Toronto-Customer Support Specialist

The Opportunity

Maximum performance, functionality, and systems availability are the key support objectives of the Counting Opinions support team providing customer support for our suite of online evidence-based management services. The Customer Support Specialist position requires an energetic problem solver who likes to interact with others and who is available to work remotely. 

Main responsibilities include delighting our customers and anticipating their needs as we strive for continuous improvement of our services. You will spend most of your time engaging with customers and, as necessary, co-workers while resolving issues and providing assistance. As a front-line advocate for customers, you will also spend time documenting any problems and/or suggested improvements to inform co-workers. You will track outstanding items and follow-up with customers to their satisfaction.

Other responsibilities include providing instruction and orientation to customers on the effective use of our services, testing new features prior to customer release, and assisting with the implementation of new customers.

Key Responsibilities
• Respond to requests for instructional or technical assistance in person, via phone, electronically
• Obtain and evaluate all relevant information to enable diagnosis and resolution of any technical issues
• Identify and escalate priority issues and route to the appropriate resource
• Record details of inquiries, comments and complaints
• Record details of resolutions and actions taken
• Effectively describe and detail system requirements to fulfill an identified customer need or potentially resolve any system deficiency

• Data management experience and knowledge of statistical concepts
• Capacity to learn quickly and effectively
• Excellent customer service and strong listening, verbal and written communication skills
• Adept at analysis and problem solving with a high attention to detail
• Highly proficient in word processing, spreadsheet, web browser and email software programs
• Demonstrated ability to work individually and in a team(s) environment and, demonstrated ability to do so remotely
• Ability to prioritize tasks while simultaneously multi-tasking
• Abilities in HTML and CSS coding is an asset
• Experience with Libraries and other written/spoken languages is an asset
Time Requirements
• Flexible availability between 9:00am – 9:00pm ET
• Part-time to start with potential for full-time
This is a work-from-home/telecommuting opportunity

About Counting Opinions
Facing constant competitive challenges, libraries and library organizations need better tools to understand and manage customer needs and to compete more effectively for scarce resources. In business since 2004, Counting Opinions provides libraries and library organizations with cost-effective, evidence-based management solutions. 

Please email your resume to

[LIBJOBS] USA - Santa Clara County, CA - Libary Services Manager for Collection & Reading

Santa Clara County Library invites applications for the position of Library Services Manager. Library Services Managers serve on the Management Services team, with responsibility to develop, direct, and manage system-wide library services including collection development, programming, staff training, community partnerships, and other services that require coordination across multiple communities. System-wide responsibilities may include service to residents of all ages, or to a specific clientele. The current opening is the Library Services Manager for Collection and Reading, which is based at the Library Administration offices in Los Gatos, and reports to the Deputy County Librarian for Information Technology and Collection.


Santa Clara County Library is one of the most heavily used and most well funded library systems in the country. The Library is one of eleven libraries nationwide to be included in the top ten libraries in its population category in every published edition of Hennen’s American Public Library Ratings Survey. The Library includes seven community libraries and one branch in addition to administrative offices, bookmobile service and a literacy program. Serving a population of 427,000 residents in the heart of Silicon Valley, the Library circulates over 12 million items per year to 3.5 million visitors. The $35 million annual budget includes $4 million for materials. For more information about Santa Clara County Library, please visit



$42.46 - $51.61 Hourly
$3,396.64 - $4,128.72 Biweekly
$7,359.39 - $8,945.56 Monthly
$88,312.64 - $107,346.72 Annually



There are a wide variety of benefits available to County of Santa Clara employees. These benefits include: health, dental, vision, life insurance, optional life and disability insurance plans, flexible spending account for health care, dependent care assistance program, an employee assistance program, and a deferred compensation program.  The County of Santa Clara participates in the Public Employees’ Retirement System (PERS). The County pays 100% of the employer share and, in most cases, pays and reports 100% of the value of the employee share as special for the purpose of retirement benefit calculations. The PERS retirement program is 2.5% at 55 for the Library Services Manager position.


Employment Standards:

Possession of a Bachelor's Degree in any field and a Masters Degree in Library Science or Library and Information Science from a university accredited by the American Library Association.

Five (5) years of recent professional library experience, including two (2) years comparable to that of a Santa Clara County Community Librarian or higher level librarian.

Possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County Driver's Permit.

Knowledge of:

Library administration and organization;

Principles and practices of planning, organization and management techniques as applied to a public library system;

Organizing and supervising library programs and policies;

Principles of supervision and staff development;

Library services and programs and their relationship with community needs;

Library materials including online resources;

Collection development practices, selection sources and vendors.


Ability to:

Plan, organize and direct a comprehensive program for providing library services;

Evaluate the work of subordinates;

Analyze budgetary and staffing requirements and make recommendations;

Direct professionals and para-professional personnel at various locations;

Analyze community needs and develop collections to meet those needs;

Work effectively with other departments, library jurisdictions and community partners;

Communicate effectively, both verbally and in writing.


Typical tasks:

Implements and communicates a system-wide vision, as described in the department's strategic plan, that assures quality services throughout the library system to meet the changing needs of the community;

Develops policies and procedures relating to reference services, collection development, and Bookmobile services;

Oversees special programs such as Literacy and other related programs;

Develops effective partnerships with the community;

Administers, supervises and coordinates the activities and budget of services for the library system;

Develops and coordinates the training of staff;

Manages and coordinates the selection and ordering of materials; contacts vendors to obtain cost effective and efficient services; acts as the Department purchasing agent in order to verify invoices;

Plans, directs, and evaluates Bookmobile services;

Hires, trains and evaluates subordinate personnel;

Plans, directs, and evaluates reference services;

Promotes open communication between service groups and library divisions;

Attends community and professional meetings and conferences;

Represents the County Librarian or Deputy County Librarian;

Recommends and approves methods of library services and policies;

Acts as advocate for library patrons of all ages;

Prepares operational and statistical reports;

Oversees and assists in obtaining available outside funding when necessary through grants and/or contracts;

Manages graphic design, publicity, and promotion activities;

May be assigned as a Disaster Service Worker, as required;

Performs related duties as required.


All applicants are required to complete the supplemental questionnaire. Applications received without the completion of the supplemental questionnaire will be rejected.


Community Librarian Supplemental Questionnaire


1. Describe your recent (within 5 years) experience organizing and supervising library programs. Include your employer, job title, dates of employment, and number of hours worked per week.  


2. Describe your professional library services experience developing programs specific to community needs. Include your employer, job title, dates of employment, and number of hours worked per week.


For more details about the duties and benefits associated with the position, as well as the online application form, please visit: Applications must be received no later than Friday, June 24, 2011.



Derek E. Wolfgram
Deputy County Librarian, Community Libraries and Human Resources
Santa Clara County Library
14600 Winchester Blvd.
Los Gatos, CA 95032

Phone: 408.293.2326, ext. 3002


Notice:  This email message and/or its attachments may contain information that is confidential or restricted.  It is intended only for the individuals named as recipients in the message.  If you are NOT an authorized recipient, you are prohibited from using, delivering, distributing, printing, copying, or disclosing the message or content to others and must delete the message from your computer.  If you have received this message in error, please notify the sender by return email.


Monday, May 30, 2011

[LIBJOBS] Canada - Saskatchewan - Regina -Manager, Library Network Development - LIB000195


Could you please post the following Job Ad.

Manager, Library Network Development - LIB000195 

Employment Type

:  Permanent Full-time


:  Regina and Area-Regina  


:  005 Education

Hourly In-Scope Salary Range

:  $35.519 - $44.512


:  SGEU.12.

Provincial Library & Literacy Office requires a dynamic, highly motivated professional librarian to create a strategic plan to develop province-wide e-library services which integrates the library services of Saskatchewan's ten public library systems and could be extended to 28 school divisions and other types of libraries.  This position oversees research and develops strategies that support partnerships among all types of libraries and other information providers in order to realize and enhance the Ministry of Education's vision for one-stop public access to digitized documents and information.  You will be results-oriented, with excellent communications skills and the capability of working in a diverse team setting. 


You will be responsible for managing Provincial Library & Literacy Office's partnership with the Information Technology Office, administering Provincial Library & Literacy Office's library applications and systems by overseeing all library information technology (IT) activities, planning and developing remote sites, resolving interoperability issues and technical problems, implementing system enhancements and upgrades, and developing province-wide library IT standards and policies.  You will write policy papers and briefing materials for library systems and government regarding e-library services.  You will manage and represent public library interests on technology and e-library service issues by analysing issues and options, advising and making recommendations to senior governments (provincial and federal) and serving on advisory bodies.


Typically, a Master's Degree in Library and Information Science, in-depth knowledge of library applications and software, and experience in leadership roles within a library environment is required for this position.  An equivalent combination of education and experience will be considered.

Workplace Diversity: Preference will be given to qualified equity group members who self-declare in this online application, as identified in "equity groups" below

Diversity Groups

:  Aboriginal persons, Persons with disabilities, Visible minority persons, Women in management or a non-traditional role

Competition Type

:  Open

Hours of Work

:  A - SGEU Office 36 - one day off every two weeks


:  Day Job

Criminal Record Check Requirement

:  The successful candidate shall be subject to a Criminal Record Check as a condition of employment

Number of Openings

:  1

Closing Date

:  06/19/2011

Questions about this competition? Contact


Apply Online at

If you are interested in applying or would like more information about the position, please click here. You may also wish to visit the Government of Saskatchewan web site at to see what other opportunities may be of interest to you, or to complete a profile.               


Karen Der
Provincial Library & Literacy Office
Ministry of Education
409A Park Street
Regina, SK S4N 5B2

CONFIDENTIALITY NOTICE: This email and any attachment(s) are intended for a specific person(s). It may contain privileged or confidential information. If you are not the intended recipient, do not distribute or copy it. Please delete and advise me by return email or telephone. Thank you.

AVIS DE CONFIDENTIALITÉ: Ce courriel (et toute pièce jointe) est destiné strictement à son ou ses destinataire(s). Son contenu peut être confidentiel ou privilégié. Si cette communication vous est parvenue par erreur, veuillez ne pas la distribuer et ne pas la reproduire. Veuillez la supprimer entièrement de tout système électronique et maviser immédiatement par retour de courriel ou par appel téléphonique. Merci

Saturday, May 28, 2011

jobs Digest, Vol 62, Issue 1

Send jobs mailing list submissions to

To subscribe or unsubscribe via the World Wide Web, visit
or, via email, send a message with subject or body 'help' to

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Today's Topics:

1. Ruby on Rails / Analytics Engineer (LA Jobs List)


Message: 1
Date: Sat, 28 May 2011 21:54:37 +1000
From: LA Jobs List <>
Subject: [LA-Jobs] Ruby on Rails / Analytics Engineer
Message-ID: <>
Content-Type: text/plain; charset=UTF-8; format=flowed; delsp=yes

A new job has been posted on the Linux Australia website.

Silne is a data and analytics startup. We seek to have a positive impact on
society by removing the world?s information asymmetries. We?re doing this
with cutting edge analytics, new technology, and innovative clients. We?re
solving some exciting data problems about US borrowers, competing against the
big credit bureaus - where we go from here is up to you.

The role :
? Our second full time engineer!
? Focus on backend development of our cloud hosted analytical scoring
engine which aggregates novel data and fits cutting edge predictive models.
Have a major impact on all aspects of the product development lifecycle, from
prototyping to scaling. Work with large, messy transactional datasets, and
real customer problems
? Location : Melbourne? we have overseas team members and clients, you
should be willing to travel up to 25% of your time
? Competitive salary and equity in a funded, ambitious startup

Are you a good fit? :
1. You have 3+ years of experience as a guru programmer in a related field,
delivering on tight deadlines and participating in both design and
2. You have excellent communication and planning skills
3. You are a guru ruby or python programmer. You excel at an open source
framework such as Rails. You have worked ?big data? problems in
relational and NoSql environments. You understand modern data mining and
statistical techniques.
4. You have a voracious appetite to learn; you probably participate in online
forums and contribute to open source.
5. You?re a competent front-end web designer, familiar with HTML, Css,
Javascript/Jquery, and MVC design patterns
6. You are task oriented and you work like crazy when needed ? you are able
to get work done over skype or in seat 23k flying over the atlantic. You love
being part of a small team and don?t care who said what so long as the
product rocks ? in fact you can?t sleep until the product rocks
7. You think it?s all about execution and scalability. Customized solutions
make you cringe
8. You love data and believe that more data, widely and appropriately used,
is good for the world. You know what Y = A.K.N means and you want to spend
time on A.

If this sounds like you, please send us your resume today to



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End of jobs Digest, Vol 62, Issue 1

Friday, May 27, 2011

[LIBJOBS] United States - Carson City, Nevada - Librarian IV, Library Development

To unsubscribe send e-mail to:
In the Subject line type: unsubscribe libjobs Your_Email

[LIBJOBS] Librarian, Digital Projects, UBC Library (3 positions), Vancouver, BC Canada

Librarian, Digital Projects, UBC Library

3 positions (Full Time, Continuing)


UBC Library

The University of British Columbia Library is one of the largest academic libraries in Canada and consistently ranks among the top university research libraries in North America. UBC Library has 21 branches and divisions, including two campuses (Vancouver and Kelowna), three off-site hospital libraries, Robson Square Library and the Irving K. Barber Learning Centre, its multi-purpose teaching and learning facility.

Our collections include 6.1 million volumes, over 550,000 electronic books, over 90,000 electronic journals, over 22,000 numeric databases, 4.7 million digital pages, and over 840,000 maps, audio, DVD/video and graphic materials.

More than 300 knowledgeable employees – librarians, management and professional staff, support staff and student staff – provide users with the excellent resources and services that they need to further their research, teaching and learning.

For more information about UBC Library, please visit

Overview of the position:

We are seeking three innovative, experienced and professional librarians to contribute fully to the Library’s digital initiatives program.  These newly created positions will act as project managers for digitization projects by assisting with the development and management of the Library’s locally created digital collections.   

These positions will report to the Digital Initiatives Coordinator and consult broadly with library staff in the planning of digitization projects while also assuming responsibility for the coordination and management of contracts, staff, services and additional projects as required.

A detailed job description can be viewed at and the UBC Library Strategic Plan 2010-2015, which outlines the importance of the Library’s digital agenda as a key initiative, can be viewed at

Qualifications and requirements:


·         A graduate degree from an accredited programme in Library Science.

·         Relevant professional experience including project management, planning and implementation; team lead and staff coordination.  

·         Familiarity with the digital library environment including but not limited to demonstrated broad knowledge of current digital reformatting and digital conversion trends; issues relating to the application of metadata to digital objects; demonstrated knowledge of digital reformatting and digital conversion policies and technical procedures.

·         Experience with digitization projects.

·         Knowledge of website design and construction, communications and metadata standards, and best practices in digital projects.

·         Extensive knowledge of the hardware and software associated with digitization work.

·         Demonstrated ability to work effectively in a team environment. 

·         Excellent communication, analytical, organizational and interpersonal skills. 

·         Demonstrated project management skills, both independently and as a member of a team.

·         Flexibility and willingness to assume a variety of assignments.

·         Creative problem solving skills.


·         Supervisory or related staff coordination experience, such as project team lead assignments, especially around scheduling staff and managing workflows.

·         Experience in a research or other large academic library.

·         Knowledge of intellectual property and copyright issues as they relate to digital reformatting and scholarly communication

·         Knowledge about scholarly communication issues and strong interest in pursuing the development of alternative publishing venues for faculty and students

·         Experience with archival collections containing non-print materials such as microforms, disks, films and audio recordings in various formats.

·         Working knowledge of a range of computing platforms, storage environments, digital library metadata and operational experience with any of the following tools: CONTENTdm, DSpace

·         Experience with photography and scanning in a library or archival environment sufficient to be fluently conversant with image capture and manipulation issues

Terms of Appointment and Salary:

This position will be filled as a full time ongoing position. If eligible and qualified, the successful applicant may be appointed with a confirmed appointment. Otherwise, there will be an initial three-year probationary appointment.  Normally, such an appointment is reviewed by the end of the second year of appointment, and a recommendation is made at that time to grant or not to grant a confirmed appointment.

Salary will be commensurate with experience and academic/professional qualifications.

UBC hires on the basis of merit and is committed to employment equity. We encourage all qualified applicants to apply. However, Canadian citizens and permanent residents of Canada will be given priority.

Applications for this exciting opportunity are to be submitted by e-mail in one consolidated file (PDF or Microsoft word format) and will include: a letter of application, including a statement of citizenship/immigration status, indicating the candidate’s education, training, and work experience in the areas listed above; a detailed and current curriculum vitae; and the names of three referees with their email addresses.

To ensure full consideration, complete applications are to be submitted by 5:00 pm PST on Monday June 27 2011 to:

Human Resources – UBC Library

2nd Floor, Koerner Library

1958 Main Mall

Vancouver, BC Canada V6T 1Z2


Thursday, May 26, 2011

[LIBJOBS] Interim Librarian, Humanities and Social Sciences Division, UBC Library, Vancouver, B.C. Canada

Interim Librarian, Humanities and Social Sciences Division

UBC Library

Fixed term opportunity from date of hire to March 31 2012


Overview of this position:

The UBC Library is seeking a UBC Librarian to fill a fixed term opportunity as Librarian in the Humanities and Social Sciences Division. The division provides reference, instruction, collection development and related public services in the areas of humanities and social sciences.

Within the context of a changing environment, and in collaboration with division staff, the successful candidate will undertake liaison, reference, and collection development activities with a focus in the areas of Anthropology and Linguistics. In addition other subject liaison and collection development responsibilities may be added to the position during the term. A full job description for the HSSD position is appended to this document.

For more information about UBC Library, please visit and for more information on Humanities and Social Sciences Division, please visit

Minimum Qualifications and Requirements:

A graduate degree from an accredited program in Library Science. In addition, an undergraduate degree in the humanities or social sciences or equivalent knowledge gained through professional experience in these subject areas is required.

The ideal candidate possesses relevant professional librarian experience, familiarity with bibliography, faculty-library liaison, electronic services, collection development, library instruction, an appreciation of the need for responsive and innovative information services, excellent interpersonal and written communication skills. Knowledge of one or more Slavic languages is highly desirable. The successful candidate may be assigned other responsibilities and may be required to work evening and weekends as required.

Term of appointment:

This is a fixed term opportunity from the date of hire to March 31 2012.

Application procedures:

Applications for this exciting opportunity are to be submitted by e-mail in one consolidated file (PDF or Microsoft word format) and will include: a letter of application, including a statement of citizenship/immigration status, indicating the candidate’s education, training, and work experience in the areas listed above; a detailed and current curriculum vitae; and the names of three referees with their email addresses.   Please forward this material to:

Human Resources – UBC Library

2nd Floor, Koerner Library

1958 Main Mall

Vancouver, BC

V6T 1Z2

Fax: (604) 822-8565



Closing date for this competition: 5 pm PST on Friday June 24 2011.

UBC hires on the basis of merit and is committed to employment equity. We encourage all qualified applicants to apply. However, Canadian citizens and permanent residents of Canada will be given priority.




HSSD, Reference & Instruction


REVISED:        December 1, 2005  





Employee:       __________________



(FACULTY) Librarian

Supervisor:  __________________



Reference Librarian

Human Resources:________________



Provides reference and information services in the humanities and social sciences, including government publications, maps, and data files, to faculty, students, and other users.  Assumes responsibility for designated subject areas and liaison with assigned departments.  Participates in the development of the library collections, and may assume responsibility as bibliographer for designated subjects, formats, jurisdictions, or languages.  Provides web-based and classroom instruction and assistance in use of information resources.  Plans and implements services that respond to needs of humanities and social sciences users.  Participates in the development of library policy, procedures, and services; and assumes responsibility for coordination and management of staff, services and projects as required.


A graduate degree from an accredited programme in Library Science is required.  An academic background in the humanities or social sciences is highly desirable.  Excellent written and oral communication skills, and the enthusiasm and ability to teach classes and make presentations and carry out projects, both independently and as a member of a team.  A strong service commitment and flexibility and willingness to assume a variety of assignments are required.  A working knowledge of a foreign language is highly desirable.


Reports to the Head of the Division.  Consults with colleagues as required.  Works with faculty, staff, students and the public.  May supervise work of library assistants and manage the provision of services or development of collections.


Provides reference and information services to faculty, students, and other users at the reference desk and by appointment.  As the librarian responsible for particular subjects, advises and assists in difficult or extensive searches in these areas.  Employs the full range of Internet, electronic and print sources.


Organizes and participates in the provision of instruction in research strategies and the use of information sources.  Undertakes specialized instructional programs.  Develops and maintains library web resources in designated areas of subject responsibility.  Prepares guides and handouts in appropriate formats.

Collections Development

Selects reference material, both print and electronic, and cooperates with HSS bibliographers in selection of material for HSS stacks.  Suggests new periodical titles, both print and electronic, based upon faculty needs and, with other subject librarians, monitors and evaluates the HSS periodical collection.  Assists in development of collection policies.

If a bibliographer for a designated area, selects and manages the acquisition of titles according to collection development policies and within assigned budgets.  Prepares collection policy statements and consults with faculty.  Administers approval plans, including monitoring their performance and communicating with vendors.  Ensures that encumbrances and expenditures stay within the assigned fund allocations.


Initiates and maintains contact with faculty in assigned departments.  Attends departmental meetings as needed.  Informs faculty of services and instruction offered.  Discusses collection needs of faculty.

Supervision Management

In consultation with the Head, plans and implements services for users, processing tasks in the Division, or other activities as assigned.  May include supervisory responsibilities.  Initiates and participates in needs assessment, design, implementation, and evaluation for the provision of information services for the Library.  Undertakes, or assists with, special projects, committee work, or other temporary assignments as required.

Current Awareness

Keeps up with new literature and research developments in areas of specialization through scanning of journal literature, monitoring of electronic sources, etc.  Maintains expertise in electronic information resources and technologies.  Keeps current with changing professional expectations, services requirements, and developments in academic libraries.


Provision of competent and professional reference service.  Effective instruction and teaching.  Current and comprehensive knowledge of specialized subject areas.  Effective use of electronic information and technologies.  Effective development of collections to support need of users.  Innovative and creative approach to improvement of services.  Responsiveness to needs of faculty, students, and other users.  Good working relations with staff and users.  Effective supervision of services and staff.  Familiarity with the Library’s policies, procedures, and operations.