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Friday, February 28, 2014

[LIBJOBS] Associate Director for Scholarly Resources, Librarian IV-Austin, Texas, USA

Associate Director of Scholarly Resources [Librarian IV]

Nettie Lee Benson Latin American Collection

The University of Texas Libraries — The University of Texas at Austin

 

 

The Benson Latin American Collection

The Nettie Lee Benson Latin American Collection (http://www.lib.utexas.edu/benson/), a unit of the University of Texas Libraries (http://www.lib.utexas.edu/), is one of the premiere libraries in the world focused on Latin America and Latino Studies. In partnership with the Teresa Lozano Long Institute for Latin American Studies (LLILAS) (http://www.utexas.edu/cola/insts/llilas/), the Benson Collection is a regular destination for visitors from throughout the world. The Benson Collection is a specialized research library focusing on materials from and about Latin America, and materials relating to Latinos in the United States.

 

The Benson Collection is continually enriched by a vigorous acquisitions program and by a growing collection of original digital resources available online. The Benson Collection contains over 970,000 books, periodicals, and pamphlets and microforms, 4,000 linear feet of manuscripts, 19,000 maps, 11,500 broadsides, 90,500 photographs, and 50,000 items in a variety of other media. The Rare Books and Manuscripts division is one of four UT Austin sites with extensive holdings of rare materials—from the “first books” published in the Americas in sixteenth-century Mexico, to the personal libraries and papers of key figures in the contemporary history of Latin and Latino/a America.  The Collection annually hosts hundreds of scholars from the United States, Latin American, Europe, and Asia.

 

Since 2011, the Benson Collection has been in formal partnership with LLILAS, now operating collaboratively as LLILAS Benson Latin American Studies and Collections under the leadership of a common Director.  The Benson Collection staff is comprised of 6 librarians, 2 archivists, a curator, 8 support staff, student assistants, plus shared staff with LLILAS, including:  a Chief of Staff, Associate Director for Development, Digital Scholarship Coordinator and Grant Writer.

 

Responsibilities:  Reporting to the LILLAS Benson Director, the Associate Director of Scholarly Resources collaborates both with other librarians in the Benson Collection and with other bibliographers in the UT Libraries.

 

The Librarian serves as the lead administrator and head bibliographer for the Benson Collection.  This includes serving as a key member of the leadership team of LLILAS Benson Latin American Studies and Collections.

 

Specific responsibilities include:

 

·  Primary administrative responsibility for all Benson Collection departments, including Rare Books and Manuscripts, Public Services, Bibliographers, and Digital Scholarship. Provides leadership and vision in strategic planning and implementation. Monitors day-to-day library operations and activities. Works with LLILAS Benson Director, Chief of Staff and Senior Administrative Associate to develop and manage Benson budget, including endowments.

·  Supervises and promotes the professional development of Benson Collection staff. Conducts annual performance reviews. Serves on the LLILAS Benson leadership team. Represents the Benson Collection on the University of Texas Libraries Administrative Council and other committees as appropriate.

·  Sets priorities for Collection growth for both physical and digital collections. Selects materials, acquires books, and reviews and manages approval plans. Provides leadership, professional development and guidance for the Benson bibliographers. Works strategically with the Benson Archivist on rare materials acquisitions. Evaluates gift materials. Prepares and presents relevant collection statistics.

·  Serves as a liaison with UT faculty, visiting scholars, and visitors on development and use of collections.

·  Serves as the Benson Collection's principal contact for library matters. Represents the Benson Collection with the University of Texas Libraries, UT-Austin administration, patrons, donors and other stakeholders. Represents the Benson Collection at events. Represents the Benson Collection at regional, national and international meetings and conferences concerned with Latin American librarianship.

 

Required: Advanced professional or academic degree that brings expertise relevant to library operations. Specialization in or thorough knowledge of the history and culture of Latin America/Caribbean. Bilingual English/Spanish or English/Portuguese. Demonstrated experience in collection development and management. Experience supervising and professionally developing staff. Experience managing budgets. Sufficient experience and expertise to be able to lead and supervise a staff increasingly oriented toward digital scholarship and to provide leadership in decision-making and strategic planning necessary for expanding an outstanding collection of rare archival materials. Excellent verbal and written communication skills, using tact, diplomacy and discretion at all times including ability to communicate with diverse populations. Work in a collaborative manner. Interact in a professional manner with faculty, staff, students, researchers, donors and the public. Organize short- and long-term priorities and projects and work with multiple deadlines. Work independently and as a team member. Independent decision making and problem solving ability. Flexible and willing to take on new responsibilities.

 

Preferred:  PhD strongly preferred. Experience working in a leadership position at a research library. Experience in strategic planning. Experience in policy development. Thorough knowledge of and commitment to digital scholarship initiatives. Demonstrated potential for leadership in university, state, national, and international programs and initiatives. Evidence of excellent written, communication and problem solving skills. Evidence of initiative, creative energy and resourcefulness. Awareness of and application of trends. Experience related to the duties.

 

Salary and Benefits:  Minimum of $64,431 annually or more, negotiable depending on qualifications and experience.  No state or local income tax.  Standard state benefits package including annual vacation and sick leave, paid holidays, retirement plans, and health insurance options (comprehensive major medical, dental, vision, life, and disability).  Deferred compensation and tax sheltered annuity programs also available.

 

Recruiting ScheduleAll interested candidates must complete an online application by going to: http://www.utexas.edu/hr/prospective/apply/process.html#completing . Please follow all instructions given. When applying online, please also refer to job posting number 14-02-14-01-0082 (https://utdirect.utexas.edu/apps/hr/jobs/nlogon/140214010082 ). An email confirmation will be sent to those who apply online along with a set of job-related questions that candidates will be asked to return in order for their application materials to be complete.

 

Application materials should be submitted as soon as possible.  For questions regarding this recruitment, please contact: Library Human Resources: lib-HR@lib.utexas.edu  (512-495-4360).

 

The University of Texas Libraries has a strong commitment to diversity and encourages applications and nominations from traditionally underrepresented groups.  Early career applicants are encouraged to apply.

An Equal Opportunity / Affirmative Action Employer

Thursday, February 27, 2014

[LIBJOBS] Job Posting: Cataloging and Metadata Librarian, Irvine, California, USA

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[LIBJOBS] Houston Public Library - Librarian II - Customer Experience - Neighborhood Libraries

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[LIBJOBS] Job Posting / UK Virtual Researcher

Position: UK Virtual Researcher

Reports to: Senior Director, Competitive Intelligence & Market Research

Overview: The Virtual Researcher will provide professional research support to LAC Group clients to meet their information and knowledge needs.

Responsibilities 

  • Answer a range of business and / or legal research requests, from quick requests for cases, legislation and basic company information to more in depth analysis of legal developments, sector analysis and competitive intelligence to support pitch documents or other marketing activities. 
  • Organize, summaries, analyses and compile reports to support client’s research requests
  • Ensure that complex or strategic research is presented in a professional manner.
  • Create current awareness news alerts
  • Curate news alerts as they are received and deliver to clients on their schedule
  • Monitor and track the use of current awareness and news alerts to assess their impact on the clients and to understand whether it is meeting the needs of clients.
  • Obtain copyright permissions/licenses and perform other rights management tasks
  • Provide advice on self-service solutions for simpler enquiries, calling on the resources available via the LAC portal.
  • Provide remote training using web and video conferencing on topics such as library and research induction, research training for trainees and research techniques.
  • Coordinate vendor delivered training for the client.
  • Capture knowledge from requests for future use.
  • Track and collate key metrics on KPIs such as turnaround time, quality, efficiency, volumes, utilization, etc.
  • Ensure subscription database usage is tracked and reviewed
  • Put forward regular recommendations for improvements and service developments.
  • Other research-related duties as needed

Personal success characteristics

  • Remote working - ability to work effectively and efficiently in a remote/virtual situation
  • Communication - excellent verbal and written and listening skills and the ability to articulate positions/opinions clearly, effectively and objectively.
  • Problem solving – anticipate and resolve client research problems before they arise.
  • Interpersonal skills – ability to develop and maintain effective professional relationships internally and externally.
  • Flexibility – ability to adapt to changed responsibilities and new situations.
  • Client focus – dedication to meeting the expectations and requirements of internal and external clients.
  • Creativity – demonstrate creative and unique solutions to problems and encourage the creative initiative of others.

Previous Experience

  • A minimum of 3-4 years’ experience in Information Services or a related discipline is essential, preferably in a legal or business environment.
  • Extensive and previous experience in the areas of competitive intelligence, business and finance research, intellectual property, legal, expert witness or other forms of research 
  • Extensive knowledge of key business research databases and an excellent ability to search across publicly available sources.
  • The ability to use and review core internal data sources.
  • Experience with Manzama or other current awareness systems preferred
  • Experience of various legal and business data sources is preferable. Legal databases may contain cases and articles (e.g. via Westlaw and Lexis Nexis), statutes and regulations and identifying recent EU legislation. Business databases may include Factiva, Dialog, Hoovers, Merger Markets and Perfect Information for example.

Professional/ Educational Qualification

  • A degree or post-graduate qualification in Information and Library Management, Information Science or a related subject is essential.
  • Excellent IT skills with the ability to fully exploit existing resources.
  • Must be proficient in Microsoft Office, including Word, Excel, PowerPoint, SharePoint, Outlook and Instant Messenger.

Location

  • This role will be based remotely from your home
  • You will require access to a computer during working hours and will require a reliable broadband connection.

Hours of work

  • You will be required to work up to 20 hours per week.
  • Your working pattern will be determined between you and your line manager to meet client needs and may vary from time to time.
  • You will be required to submit a weekly timesheet for payroll.

For immediate consideration, please visit http://goo.gl/bBzvpj to apply.

LAC Group is Equal Opportunity Employer and values diversity in the workforce.

 

[LIBJOBS] State Office Administrator 17 - State Librarian of Michigan

The Library of Michigan in Lansing, Michigan, is seeking a dynamic, energetic, and visionary leader to assume the post of State Librarian of Michigan. The position requires a Masters degree in Library Science as well as four (4) years of professional administrative experience.

 

The Library of Michigan is part of the Michigan Department of Education. The Library was created by the Michigan Legislature to guarantee the people of Michigan and their government one perpetual institution to collect and preserve Michigan publications, conduct reference and research and support libraries statewide.

 

The state librarian serves as chief administrative officer and directs strategic, financial, operational, and personnel activities of the Library of Michigan; is a member of the department’s leadership team; serves as secretary on the Library of Michigan’s advisory Board of Trustees; and serves as a board member of the Library of Michigan Foundation. The state librarian is the guardian of the quality of library services statewide and actively facilitates cooperation among and between libraries of all types within the state and with library related organizations. The state librarian provides leadership in the development of policies and legislation impacting public library establishment and state aid to public libraries. The state librarian manages a staff of thirty-two people.

 

Deadline for applications is Wednesday, March 12, 2014 at 5:00 PM Eastern Time.

 

To apply and/or view the position description, please click on the link below: 

 

http://agency.governmentjobs.com/michigan/default.cfm?action=viewJob&jobID=823154&hit_count=yes&headerFooter=1&promo=0&transfer=0&WDDXJobSearchParams=%3CwddxPacket%20version%3D%271%2E0%27%3E%3Cheader%2F%3E%3Cdata%3E%3Cstruct%3E%3Cvar%20name%3D%27CATEGORYID%27%3E%3Cstring%3E%2D1%3C%2Fstring%3E%3C%2Fvar%3E%3Cvar%20name%3D%27PROMOTIONALJOBS%27%3E%3Cstring%3E0%3C%2Fstring%3E%3C%2Fvar%3E%3Cvar%20name%3D%27TRANSFER%27%3E%3Cstring%3E0%3C%2Fstring%3E%3C%2Fvar%3E%3Cvar%20name%3D%27FIND%5FKEYWORD%27%3E%3Cstring%3E%3C%2Fstring%3E%3C%2Fvar%3E%3C%2Fstruct%3E%3C%2Fdata%3E%3C%2FwddxPacket%3E

 

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Shannon D. White

Continuing Education Coordinator

Library of Michigan

702 West Kalamazoo, P.O. Box 30007, Lansing, MI 48909-7507

Ph: 517-373-9489; Fax: 517-373-5700

Toll free:  877-479-0021

whites29@michigan.gov

http://michigan.gov/libraryofmichigan

 

[LIBJOBS] Head, Information Services in Concordia University in Montreal, Quebec, Canada

 

Head, Information Services

 

(Webster Library)

 

 

 

Concordia University Libraries seeks a service-minded and innovative librarian for a tenure-track position with appointment as Head, Information Services (Webster Library).

 

 

Concordia University is one of Canada’s most dynamic universities in one of North America’s most livable cities. It reflects a unique blend of commitments to diversity, accessibility, social responsibility, and innovation. With over 40,000 students (3,200 international) and nearly 1,800 full-time and part-time professors, Concordia is recognized for offering a rich academic experience combined with strong community engagement.

 

Concordia University Libraries serves the lively university community from two campus libraries, the Georges Vanier Library at the Loyola campus and the R. Howard Webster Library at the downtown campus, with a team of over 30 professional librarians. Its services are founded upon the university’s strategic framework and academic plan. For more information about the services and operations of the Libraries, see http://library.concordia.ca/.

 

The Head, Information Services is a supervisory librarian and part of the Library Management Team. Under the direction of the Director, Webster Library, the incumbent provides leadership in information services, taking responsibility for management of the Webster Library’s Information Services support staff unit, and assisting in the general organization and management of the different library study spaces. Responsibilities will extend also to the satellite study facility in the historic Grey Nuns site, opening Fall 2014.

 

The successful candidate will receive a probationary tenure-track position at Concordia University, along with a 3-year supervisory appointment to the role of Head, Information Services. The 3-year supervisory appointment is renewable. Upon successful completion of probation, the incumbent continues to hold a librarian position at Concordia University, whether or not the supervisory appointment is renewed.

 

Librarians are members of the Concordia University Faculty Association (CUFA). Responsibilities include research, publication and service to meet requirements for tenure and promotion.

 

 

 

Primary Tasks

 

Ensures a high level of appropriate information services reflecting best practices are provided to library users.

 

Is responsible for the supervision, motivation, training, development and performance evaluations of support staff in Information Services.

 

Conducts workflow and procedure analysis to assess and improve current practices. Develops, maintains and improves procedures and protocols to improve library users’ experience.

 

Develops and implements tools and measures to assess the quality of Concordia Libraries' Information Services.

 

Ensures that the organization, management and skill levels of staff evolve to meet new challenges and users’ needs. Implements staff training. Recommends new hires.

 

Is responsible for work schedules preparation following established procedure. Ensures the scheduling of all personnel participating in the Reference & Information services, at the desk and online.

 

Advises on all decisions related to the improvement of services and staff development.

 

Assists the Director, Webster Library with the general organization and management of the different library study spaces. Makes recommendations on the staffing, layout, furnishings and equipment in the unit and the library study spaces.

 

Recommends capital and operating budget expenditures required for the operation of the unit. Recommends equipment acquisitions, improvements and changes.

 

Participates in University and external committees and engages in professional organizations for the development of the profession.

 

May be responsible for collection development and liaison activities in an assigned subject area.

 

 

Qualifications

 

Graduate degree from a library school accredited by the American Library Association, or approved equivalent education and training acceptable for membership in the Corporation of Professional Librarians of Québec.

 

Professional experience in an academic library or equivalent.

 

Two years of management and supervisory experience; this may include experience in supervision of staff, management of projects, leadership of working groups, staff training or other experience which demonstrates the capacity for managing programs and resources.

 

The ability to plan, organize, and coordinate operations and services. Ability to motivate and engage staff.

 

Strong analytical and creative problem-solving skills, flexibility, and the ability to work both independently and collaboratively in a rapidly changing environment.

 

Initiative and strong leadership skills, with willingness to share expertise, work in teams and negotiate solutions with diverse groups.

 

Familiarity with trends in academic library reference and information services and emerging library and public service practices and technologies.

 

Ability to communicate effectively and to encourage a positive and productive working environment for staff.

 

Aptitude for service-oriented work, excellent interpersonal skills and ability to work with the public.

 

Demonstrated ability to manage multiple priorities and tasks.

 

Ability to prepare and present written and oral reports/recommendations.

 

Oral and written fluency in English. Oral fluency in French and basic written French are assets.

 

 

Salary and Benefits

 

Salary and rank are commensurate with experience.  The position includes an administrative stipend, as well as a competitive and comprehensive benefit package. 

 

Appointment will commence June 1st, 2014, or at a later date to be negotiated.

 

Concordia University is committed to employment equity.

 

 

Application Procedure

 

Interested candidates must supply:

  • a letter of interest, which includes a statement of your citizenship;
  • curriculum vitae;
  • the names, email addresses and telephone numbers of three professional references.

 

All qualified candidates will be considered. Canadian citizens and permanent residents of Canada will be given priority.

 

Candidates should apply in confidence by email to Ms. Natalie Kaloust, Library Personnel Coordinator at lib-admin@concordia.ca

 

 

Applications must be received by no later than 5:00 p.m. on Monday, March 24th, 2014.

 

 

 

 

 

 

Wednesday, February 26, 2014

[LIBJOBS] Macau S.A.R. - Teaching Librarian

Good Afternoon,


Our School in Macau is interested in advertising the following vacancy for Teaching Librarian starting in August 2014. Vacancy details below:


Teaching Librarian

Roles and Responsibilities

  • Ensure that students and staff are effective users of ideas and information
  • Empower  students to be critical thinkers, enthusiastic readers, skillful researchers, and ethical users of information
  • Instill a love of learning in all students and ensure equitable access to information
  • Collaborate with classroom teachers and specialists to design and implement lessons and units of instruction, and assess student learning and instructional effectiveness
  • Provide the leadership and expertise necessary to ensure that the school library program (SLP) is aligned with the mission, goals, and objectives of the school and the school district, and is an integral component of the learning/instructional program.
  • Ordering, processing and maintenance of all Library materials and equipment.

Required Qualifications                                                                                                   

  • Bachelor's or Master's Degree in library and information science, library science or information science.

Assets                                                                   

  • Bachelor's of Education or Teaching Certification
  • Experience working with native English and ESL Students
  • Any level of proficiency in written or spoken Mandarin Chinese

 

To Apply

For more information or to submit your CV and cover letter write to our HR department at:
hr@schoolofthenations.com

 

Please visit http://employment.schoolofthenations.edu.mo for updated vacancy listings


[LIBJOBS] Full-Time Library Assistant, Hollywood, FL

Library Assistant: The incumbent in this position is responsible for assisting library patrons and staff in the organization and maintenance of library resources and equipment. The incumbent performs routine clerical duties related to the operation of the Seminole Tribe of Florida's Library Program. The incumbent greets and answers patron’s general questions; prepares books or other library material for circulations. High School Diploma or equivalent GED is required. Minimum two (2) years of experience working in a clerical position within a library, or performing similar duties in a related filed is required. Any equivalent combination of training and experience will be considered. Knowledge of library organization, materials, services and policies and procedures is required. Knowledge of the integrated library system The Library Corporation (TLC) is preferred. Must Possess a valid Florida Driver’s License. Must demonstrate excellent organizational and interpersonal skills. Must demonstrate proficiency utilizing Microsoft software packages. Must have the ability to travel to all reservations and work a flexible schedule including evenings, weekends, and holidays.

 

Please fill out the attached application and either email to Elita Kalma (elitakalma@semtribe.com) or fax to Human Resources

 

http://www.semtribe.com/Employment/PDF/SeminoleTribeEmploymentApplication2011.pdf

 

 

Elita Kalma

Library Program Manager

Seminole Tribe of Florida

3100 NW 63rd Ave.

Hollywood, FL 33024

954-989-6840 x10504

cell: 954-393-5048

fax: 954-233-9536

 

[LIBJOBS] Position Announcement: Student Success Librarian, University of Tennessee

THE UNIVERSITY OF TENNESSEE LIBRARIES

FACULTY VACANCY

 

STUDENT SUCCESS LIBRARIAN

 

Appointment Rank:  Assistant Professor

Salary:                        $48,000

Available:                              August 1, 2014

Department:              Learning, Research, and Engagement

Reports To:                Head, Learning, Research, and Engagement

 

General Function       

The University of Tennessee is engaged in a strategy to recruit a larger freshman class, to improve retention of students from first to second year, and promote graduation in four years. The Student Success Librarian will help the Libraries implement and expand instruction and academic engagement programs aimed at assisting first-year and other lower division undergraduate students in learning the tools of scholarship while adjusting to college life. The Student Success Librarian will strengthen library partnerships with First Year Studies, the Student Success Center, and the Division of Student Life to enhance the support system for undergraduate students at The University of Tennessee.   

                                                                                                                              

Specific Duties

·      Serves as Liaison to First Year Studies, Student Success Center, and Division of Student Life

·      Designs, delivers, and assesses instruction for First Year Studies and other undergraduate programs to support learning and engagement in the University

·      Offers classes, consultations, orientations, and tours in support of the first year and general education curriculum

·      Creates programs and partnerships with campus groups and targeted undergraduate learning communities

·      Works with undergraduate instructors to create engaging library assignments, activities, and tutorials for delivery in –person and in an online environment

·      Develops and leads student engagement activities in the Commons and assists with the Dean's Student Advisory Committee

·      Collaborates with the Office of Undergraduate Admissions to welcome prospective students and parents

·      In collaboration with Coordinator of Community Learning Services and Diversity Programs contributes to pre-college programs

·      Engages in professional development, research, and service activities

 

Qualifications

Required:

·      ALA-accredited master's degree

·      Demonstrated commitment to high quality public service and support of the academic needs of students and faculty

·      Demonstrated success in planning, implementing, and leading innovative instruction and student engagement programs

·      Experience teaching information literacy classes

·      Experience developing web-based instructional materials

·      Commitment to advancing the Libraries' and University's diversity goals as demonstrated by past experience or through leadership activities

·      Excellent communication and interpersonal skills

·      Ability to work effectively in a collaborative team environment accompanied by initiative, self-direction, and commitment to innovation, creativity, and excellence

·      Must meet the University's requirements for promotion and tenure which includes research and service components

 

Preferred:

·      Experience designing curricula and programs and assessing learning outcomes

·      Experience in the application of pedagogical practices related to first year students

·      Experience delivering instruction and outreach to campus communities

 

Environment

The University of Tennessee Libraries serves the flagship campus of the state university system. The UT Libraries supports the teaching, research, and service mission of the university and enhances the academic experience of each student at the Knoxville campus — through outstanding print and electronic collections, reference and instructional services, and top-notch facilities and technological resources.

 

The UT Libraries serves as an intellectual, cultural, and social center for the university and community.  We are a national leader in the creation of regionally significant digital collections; in support of open access though our digital repository Trace; and through a rich history of designing innovative spaces and building key partnerships that enhance the teaching/learning enterprise.   The University of Tennessee Libraries is a member of the Association of Research Libraries, the Association of Southeastern Research Libraries, the Digital Library Federation, Lyrasis, and the Center for Research Libraries. The UT Libraries collaborates actively at the state level with the other UT System Libraries as well as the libraries in the Tennessee Board of Regents system.

 

Additional information about this position and the UT community is available at http://www.lib.utk.edu/employment/student-success-librarian/         

 

Benefits
Excellent benefits include 24 annual leave days; choice of state retirement plan or ORP (AIG Retirement, ING, TIAA-CREF) with nonrefundable contributions paid for the employee by the University; optional group health and life insurance plans.  Tuition remission is available for all university employees and partial undergraduate tuition remission is available to dependent children and spouses of UT employees.  Faculty rank and status; twelve-month, tenure-track appointment. 


Application Procedures

A background check and official transcripts are required prior to hiring.  Send cover letter addressing the above qualifications, a current resume, and the names, addresses, e-mail addresses, and telephone numbers of three recent references to: Elizabeth Greene, Manager, Library Dean's Office and Human Resources, 1015 Volunteer Blvd., Knoxville, TN 37996-1000.  Application materials may be sent via email attachment to ejgreene@utk.edu.   Review of applications will begin March 24, 2014, and will continue until the position is filled.  Qualified spring graduates are encouraged to apply.  

 

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

 

Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.  

 

In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University. 

 

Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN  37996-3560, telephone (865) 974-2498 (V/TTY available) or 974-2440.  Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.