Khulisa Management Services (Pty) Ltd
Knowledge Management Specialist
Khulisa Management Services (see www.khulisa.com) is a South African-based firm that provides a wide range of monitoring, evaluation, research, and information management services. Since 1993, we have served over 160 different clients including the governments, local and international donors, corporations, non-governmental organizations (NGOs), and other service providers.
Khulisa is seeking a Knowledge Management Specialist for a current financial sector project in South Africa whose aim is to expand access to high quality, affordable financial products and services for small and medium enterprises (SME) through improving financial services, SME bankability, enabling environment, and knowledge sharing.
Summary of Position:
Responsible for the Knowledge Management component of the program as well as spearheading the programs’ information dissemination and training activities to include preparing and facilitating presentations/workshops. Collect and disseminate lessons learned, and share successes during project implementation. Responsible for collating, editing and finalizing program activity reports and success stories. Participate in team building and work planning activities. Work closely with program partners and team members, especially the M&E professional, to ensure timely and consistent communication of program impact. Innovate and create multi-media messages of program successes, supervising consultants (where applicable). Other duties as requested by client or its partners, as needed.
This position is part-time (approximately 4 hours per day) from July 2012 to May 2013 and based in Woodmead, Johannesburg.
A. Key Performance Areas:
· Collect and disseminate lessons learned and best practices to internal and external stakeholders, as appropriate
· Compile and analyse relevant activity data from partners to demonstrate project progress for contractual reports and/or presentations
· Collate, edit and/or write reports related to knowledge management activities.
This is to include:
· quarterly updates for KM component inclusion in a formal report
· quarterly, annual and final program activity reports
· weekly wonders
· Collaborate with technical component leaders to vet reports and success story narratives
· Work with the M&E professional to interpret and report on data,
· Ensure project deliverables are in order for submission
· Strategically plan and organize innovative methods to disseminate the program’s information. This may include written, video or internet methodologies.
· Identify and oversee consultants (where applicable)
· Confirm, liaise and attend meetings with collaborating KM partners
· Participate in face-to-face meetings, telephonic conference calls and other relationship management responsibilities with project officers and other relevant stakeholders
· Communicate with partner organizations in their contributions to project
· Schedule meetings with consultants and stakeholders and arrange logistics as needed
· Design and maintain a multiple user platform for effective knowledge management. This is to include identification and writing of blog posts for both client and partner programs (i.e. finfind)
· Create/innovate social media information dissemination platforms to communicate program activities
· Generate relationships with and collaborate with contribution partners
· Prepare and facilitate presentations
· Inform project Chief of Party and Khulisa Director of project progress or challenges
· Other duties as requested by FSP from time to time
B. Qualifications:
To perform this job successfully, the incumbent must have the following knowledge, skills, and/or capacity.
I. Knowledge: knowledge of a variety of work ranges and research procedures are required
· Word and Excel
· Report writing
· Instrument development; collection of narrative program progress data
· Administration procedures relating to specific working environment
· Project management
· Thorough understanding of and familiarity with current knowledge management and social networking and other information sharing platforms
II. Skills
· Organization, self discipline, creativity
· Advanced computer skills; (Microsoft Word, Excel, PowerPoint, Access, Outlook, Project and other miscellaneous software)
· Report writing skills emphasizing impact
· Formulating, editing of documents and reports
· Reasoning ability: (Persuasive, logical and deductive reasoning skills)
· Interpersonal skills (ability to lead, motivate colleagues and subordinates; conflict management skills; awareness and understanding or relationships)
· Self-discipline
III. Qualifications Required
· Minimum BA/BSC (Hons)
· Master's degree preferred
IV. Experience
· 5 years experience in an Communications position
Candidates to submit CV, cover letter, writing sample(s) to rhough@khulisa.co by 25 th June 2012. Only short listed applicants will be contacted.
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