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Today's Topics:
1. Level 2 Support Engineer at Bulletproof Networks (LA Jobs List)
----------------------------------------------------------------------
Message: 1
Date: Mon, 28 Feb 2011 18:55:00 +1100
From: LA Jobs List <jobs@lists.linux.org.au>
Subject: [LA-Jobs] Level 2 Support Engineer at Bulletproof Networks
To: jobs@lists.linux.org.au
Message-ID: <E1Ptxwa-0001qN-Fs@morton.linux.org.au>
Content-Type: text/plain; charset=UTF-8; format=flowed; delsp=yes
A new job has been posted on the Linux Australia website.
http://linux.org.au/content/level-2-support-engineer-bulletproof-networks
===================
Bulletproof Networks now powers some of the largest companies and carriers in
Australia, including The Australian Olympic Committee, BlueScope Steel
Woolworths and Telstra.
Enjoying even stronger growth in FY11 and as Bulletproof continues its
aggressive acquisition of the Australian application and mission-critical
website hosting market share, the opportunity exists to grow a successful
career in the fast-moving enterprise virtualisation space.
Basics:
* Location: Sydney (Rosebery)
* Description: Full-Time
* Probationary Period: 6 months
Title:
Level 2 Support Engineer
Position Description Summary:
Your advanced networking and system administration experience will be put to
the test as part of Australia?s leading, smartest and friendliest Managed
Services engineering team in the industry.
You?ll be working on some of Australia?s largest brand-name customers?
as well as Bulletproof Networks? infrastructure, using strict Change
Control processes and tools to ensure mission critical levels of
availability.
You?ll also work closely with a smart and dynamic team assisting in the
design and management of complex, cutting-edge high performance systems for
managed hosting, virtualisation and monitoring as a service, where you will
be exposed to a range of new and emerging technologies.
Reports to:
Support Team Leader
Package:
* Base: 75K ex. Superannuation (neg.)
* Expenses: $50/month DSL, $50/month for mobile, out of pocket expenses,
travel if required
* Overtime: $75/hour
* Salary Sacrifice ($1K p.a.)
Essential Skills:
* Advanced Linux Server Administration
* Advanced Networking Administration
* Advanced Sysadmin Experience
* Netsaint/Nagios/Monitoring System Experience
* Advanced Windows Server Administration
* Advanced Firewall Administration
Required Attributes:
* Enjoying being part of a team
* Professionalism (reliability, punctuality, presentation, etc)
* Excellent customer communications skills (verbal and written);
* Strong sense of business ethics;
* A thorough, intelligent approach to problem-solving;
* Dedication to customer service;
* A motivated and energetic disposition;
* Strong Documentation
* Self starter
* Mature
Experienced Required:
* Internet Networking Experience Minimum 3 years
* Linux Server Administration: Minimum 5 years
* Windows Server Administration: Minimum 4 years
Detailed Position Description:
* System administration of Bulletproof Networks? hosting and monitoring
infrastructure and Bulletproof Networks? Customers? managed systems
* Responding to alerts from Bulletproof?s Monitoring and Alerting
systems
* Performing in accordance with Bulletproof?s Processes and SOPs
* Providing Over the Phone or On Site technical support and engineering
duties for customers of the Company
* Maintaining Tasks in Bulletproof?s Request Tracking System in order
to the satisfaction of the Team Leader Support
* Assistance in the Development of systems and processes for the
Company?s technical operation
* Assistance in Development of systems and processes for handling the
Company?s Customers
* Advanced troubleshooting
* Adherence to agreed KPIs
* On Call Duties (minimum 14 shifts in every 6 week roster period)
Training Opportunities:
Induction and assisted tools training is augmented by weekly on the job
training including knowledge transfer through standard escalation and
delegation procedures.
In addition, company sponsored courses furthering your skills in line with
company strategy are available.
How to apply:
Please email your resume to careers@bulletproof.net
===================
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End of jobs Digest, Vol 53, Issue 1
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