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| JOB DETAILS | ||
| Bulletin #12076; 11/9/12 HEAD OF ACCESS SERVICE Library Services Specialist IV, #120076 University Library Salary Range: $3524 - $5639/Month Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification. Occasional evening or weekend work may be required; Schedule work hours may be temporarily adjusted to meet special operational needs of the University and Unit. Essential Functions: Under the general supervision of the Associate University Librarian, the incumbent is responsible for the coordination and supervision of all aspects of Access Services, including Circulation, Reserves, Stacks Maintenance, and Interlibrary Loan. Incumbent will develop and review policy and procedures as appropriate to Access Services units; analyze workflow processes for efficiency; resolve issues, concerns, and complaints related to Access Services that are presented by Library users; plan and manage access services operations ensuring maximum efficiencies are utilized, and will compile data for reporting and evaluation; hire and evaluate permanent staff and coordinates training plan for staff; oversee hiring and evaluating of student assistants, prepare budget and monitor expenditures for student assistant workforce; keep current with technology in the area of Access Services, use the Library 's integrated library system (ILS); and other duties as assigned. Required Qualifications and Experience: Incumbent must possess at least three years of experience working in a customer service capacity in a library environment. Incumbent must have excellent interpersonal skills; knowledge of the fundamentals and practices of library access services; and excellent organizational skills, accuracy and attention to detail. Incumbent must have the ability to work well under pressure, work independently, and ability to adjust priorities when necessary; interpret and apply standards in a local setting and to initiate appropriate policies, practices and projects; successfully train, supervise, and evaluate the work of staff and student assistants; strong written and verbal skills; and ability and/or interest in working in a multicultural/multiethnic environment. Special Desired Qualifications: Ability to adapt to change in a transitional environment; demonstrate experience working with a variety of the Library 's integrated library system modules; familiarity with Library of Congress, Superintendent of Documents, and Dewey classification schedule; and experience working in a collective bargaining environment. Closing Date: Review of applications will begin on November 26, 2012 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CSULA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 | ||
Application instructions are available here.
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