jobs Digest, Vol 94, Issue 2

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Today's Topics:

1. Cloud Support Engineer - Amazon (Sydney) (LA Jobs List)


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Message: 1
Date: Tue, 06 Nov 2012 18:01:20 +1100
From: LA Jobs List <jobs@lists.linux.org.au>
Subject: [LA-Jobs] Cloud Support Engineer - Amazon (Sydney)
To: jobs@lists.linux.org.au
Message-ID: <E1TVdA0-0004ZU-Nv@morton.linux.org.au>
Content-Type: text/plain; charset=UTF-8; format=flowed; delsp=yes

A new job has been posted on the Linux Australia website.
http://linux.org.au/cloud-support-engineer-amazon-sydney
===================

Job Description

Amazon was recently voted #5 most admired company in the US, #1 most
innovative, and #1 in Customer Service. Amazon?s technology business has a
history and tradition of leading the world in Web-related technologies and
services. Now, with Amazon Web Services (AWS) you have the chance to help
individuals and businesses take their computing infrastructures and
applications into the Cloud. As a member of the AWS Support team, you will be
at the forefront of Cloud technologies with interactions with the full
breadth of AWS services. You will be surrounded by people that are wickedly
smart, passionate about cloud computing, and believe that world class support
is critical to customer success.

AWS Support provides global technical support to a wide range of external
customers as they build mission-critical applications on top of AWS services
such as Amazon S3 and Amazon EC2. The team is a self-standing P&L with our
ability to drive both Amazon Free Cash Flow and world class customer
experience. We have a team of talented engineers located in 3 countries
around the world, and are growing rapidly.
We are seeking people with strong technical skills. Experience as a Systems
Administrator working with Linux, Unix or Windows? Do you know the advantages
of working in a highly distributed virtual environment? Since we?re working
in the Cloud, you will need to be very comfortable with networking
technologies including DNS, TCP/IP, SSL, DHCP and Load Balancing. If you fit
the description, you might be the person we are looking for!
Every day will bring new and exciting challenges on the job while you:

? Learn and use groundbreaking technologies
? Apply advanced troubleshooting techniques to provide unique solutions to
our customers' individual needs
? Interact with leading technologists around the world
? Work directly with Amazon Web Service architects to help reproduce and
resolve customer issues
? Leverage your extensive customer support experience to provide feedback
to internal AWS teams on how to improve our services
? Drive customer communication during critical events
Basic Qualifications
? Must have demonstrated proficiency in these areas:
o Systems administration (Linux and/or Windows Servers)
o Networking (DNS, TCP/IP)
? Bachelor?s degree in Information Science / Information Technology,
Computer Science, Engineering, Mathematics, Physics, or a related field.?
? Excellent oral and written communication skills
? Strong customer focus
? Strong multi-tasking skills
? Self-starter who is excited about technology
? Open to working shifts (8am-4pm Su-Th or Tu-Sa)
Preferred Qualifications
? Experience working with customers
? Experience analyzing, troubleshooting, and providing solutions for
technical issues
? Expertise with IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols,
SSH, Network Monitoring / Troubleshooting tools
? Some programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP)
? Experience managing full application stacks from the OS up through custom
applications

To apply, contact:

Cameron Summers | AWS Support | Cape Town

e-mail: camer@amazon.com
Pager: page-camer@amazon.com


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End of jobs Digest, Vol 94, Issue 2
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