jobs Digest, Vol 93, Issue 1

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Today's Topics:

1. Software Engineers- Indoaust Investments, Melbourne (LA Jobs List)


----------------------------------------------------------------------

Message: 1
Date: Wed, 31 Oct 2012 12:37:24 +1100
From: LA Jobs List <jobs@lists.linux.org.au>
Subject: [LA-Jobs] Software Engineers- Indoaust Investments, Melbourne
To: jobs@lists.linux.org.au
Message-ID: <E1TTNFE-0007eZ-H6@morton.linux.org.au>
Content-Type: text/plain; charset=UTF-8; format=flowed; delsp=yes

A new job has been posted on the Linux Australia website.
http://linux.org.au/software-engineers-indoaust-investments-melbourne
===================

Our dynamic, rapidly evolving company is committed to developing futuristic
concepts and systems in the field of next-generation wireless communications.
To achieve our goals we require Software Engineers to be part of R&D projects
in creating revolutionary new products to meet our demanding roadmap
milestones and customer commitments. This is an exciting opportunity for a
candidate who will see this as a 'must have' career development and wants to
be part of something big!

Job Description:

-The company is developing novel techniques and architectures to increase
the efficient use of the radio spectrum
-The core of our system is C and C++ based. It is imperative that
applicants possess expert knowledge of these programming languages
-We think clouds, clusters and distributed services. You must know what
it takes to build a distributed software system on a highly parallel hardware
platform.
-Working in conjunction with the software architects, the candidate will
be part of a team to introduce new features into the LTE eNodeB product.
-Further development work will focus on application scheduling and global
real time optimisation.


Job Requirements:

-5+ years C and C++ experience, preferably in the telecom / wireless
industry. A limited number of graduate places are also available.
-Embedded and real-time systems
-Multi-processor, multi-core communications and synchronisation
-Working with 3rd party protocol stacks

Many of our development systems are Linux-based.

If you are interested in the position, apply here:

http://www.seek.com.au/Job/software-engineers-melb-permanent-position/in/melbourne-cbd-inner-suburbs/23393717


===================






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End of jobs Digest, Vol 93, Issue 1
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[LIBJOBS] USA - Emeryville, CA - Director Academic Sales, North America

Hello,

 

     Please post the below job on your site.

 

Thanks!
TJ Kelsall, PHR

HR Generalist

Innovative Interfaces, Inc.

 

Director of Academic Sales, North America

 

Innovative Interfaces is a leading provider of integrated library management solutions. Its flagship product, Millennium, provides a total solution to a library’s information technology needs. Founded in 1978, Innovative’s customers include thousands of libraries in over 40 countries. Privately held, Innovative is headquartered in Emeryville, California, with offices around the world.

 

We are currently seeking a dynamic individual who can create sales strategies for increasing opportunities, wins, and revenue within the North American Academic Library market.  This position reports directly to the VP of North American Sales.  Preferred location is in Emeryville, CA headquarters.

 

Responsibilities:

• Calling on and building relationships with Academic Libraries nationally.
• Influencing decision makers at all levels of an organization by delivering sales presentations to current and prospective clients.
• Maintaining current and accurate data in the CRM application.
• Providing frequent and regular status updates to VP Sales, North America.
• Arranging regular meetings and presentations with Academic Library management staff to fulfill sales strategy and goals.
• Contributing to the development of sales materials; including pitch books, fact sheets and web content.

 

Qualifications:

• Strong desire and ability to identify prospects, generate a qualified pipeline, cultivate and manage sales opportunities, as well as close sales.
• Proven track record of meeting and exceeding sales targets and building strong customer relationships in the library services market.
• An orientation towards strong client service skills with the ability to manage multiple, competing priorities is a must.
• Intelligent, motivated, and competitive with strong communication skills.
• Strong closing skills.
• Ability to prioritize and manage multiple activities.
• Ability to employ creative approaches to succeed and problem-solve.
• BA/BS degree required.
• MLS/MLIS preferred.
• Ability to travel extensively.

 

Salary / Benefits:

• Salary commensurate with experience

To apply please click here: https://home.eease.adp.com/recruit/?id=2784191

Please note that Innovative Interfaces, Inc. does not sponsor or transfer any type of immigrant or non-immigrant visa.

www.iii.com 

Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer

 

 

 

[LIBJOBS] Job Opening: Publishing/Web Services Developer, SUNY Geneseo, Geneseo, NY, U.S.A.

(Apologies for cross-posting)

Publishing/Web Services Developer

The State University of New York (SUNY) at Geneseo, Milne Library, seeks a Publishing/Web Services Developer. This is full-time, 12-months position. 

Under the direction of the Head of the Information Technology Services Department, this individual is responsible for the coordination and development of new applications and web services, as well as maintenance of existing ones, in ASP.NET and other frameworks to support the work of Milne Library and the College. 

This position has a significant role in the planning and implementation of publishing, web services and digital projects initiatives that are transforming teaching, learning, research and scholarship. Some of these initiatives include the IDS Project (idsproject.org), Digital Thoreau (digitalthoreau.org) and a range of projects & services that utilize digital library systems and publishing platforms (including IR+, Omeka, Open Journal Systems, Open Conference Systems, Drupal, WordPress, CreateSpace and other commercial publishing services).

This individual will work collaboratively with others to plan, develop and implement systems that meet the requirements of the initiatives; and provide technical support to the IDS Project, Assessment Team and Web Team. Performs other duties as required.

The Publishing/Web Services Developer is a key position for the design and management of Library’s online environment and publishing services, a strategic area for growth and innovation for Milne Library.  This developer will provide programming expertise, some systems administration and support for a wide range of web and publishing systems.

Description of Responsibilities:

1. Plan, develop, test, implement and document new web applications for library programs and initiatives
2. Analyze, modify and maintain existing applications
3. Install, configure and maintain software programs on networked servers
4. Assist with managing IIS and windows servers
5. Work collaboratively with others in and outside of the Library
6. Provide technical support to Library teams

Required Qualifications:

• BA/BS in Computer Science, Web Development, Information Architecture, or related field
• Minimum of 2 years of experience in web development/programming in ASP.NET (C# or VB.NET)
• In-depth knowledge and experience of web programming, including demonstrated abilities with scripting and web programming utilizing:
  • HTML, XHTML and CSS
  • XML, XSLT or XQuery
  • JavaScript or jQuery
• Strong knowledge and experience with
  • Databases: MS SQL and MS Access
  • Web Service technologies: REST, JSON or APIs
• Demonstrated willingness to collaborate and share expertise, ability to work in teams and negotiate solutions with diverse groups
• Proven ability to take initiative and communicate goals and challenges, including the ability to convey complex technical information to participants with varied technical skills
• Strong commitment to customer service
• Demonstrated flexibility and willingness to work in a demanding and high volume environment
• High degree of self-direction, goal setting, prioritization skills, and the ability to manage multiple projects
• Excellent interpersonal, oral and written communication skills
• Attention to detail
• Strong analytical skills

Preferred Qualifications:

• Experience working with HTML 5.0 and CSS 3
• Experience working with PHP, MySQL and LUA
• Experience working with Drupal, Open Journal Systems (OJS), Open Conference Systems (OCS) and Open Monograph Press (OMP)
• Experience working with LMS (e.g.: Angel, Blackboard)
• Experience in developing mobile apps
• Experience in managing projects using Project Management principle
• Experience working with graphic design software (e.g.: Adobe Creative Suite Design)
• Experience with Human Computer Interaction, user-centered design principles and conducting usability testing
• Experience working in an academic environment
• Familiar with working with software development teams and with the software development cycle

Minimum salary is $45,000, includes comprehensive SUNY benefits package.

To apply, visit http://jobs.geneseo.edu and submit an on-line professional application, cover letter, resume, contact information for at least three professional references and transcripts (unofficial accepted until employment offer). For full consideration apply by November 9, 2012. All applicants are subject to drug and criminal background checks.

SUNY Geneseo is a highly selective public liberal arts college with a rich tradition of academic excellence. It is consistently ranked among the best public undergraduate institutions in the country. The campus of approximately 5,000 students is located in the historic village of Geneseo in the beautiful Finger Lakes region of Western New York, conveniently located close to the city of Rochester.

SUNY Geneseo is an Affirmative Action/Equal Opportunity, Equal Access Employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty staff, and students. The College actively seeks applications from women and members of underrepresented groups.

 

Corey Ha
Head of ITS, Milne Library
SUNY Geneseo
1 College Circle
Geneseo, NY 14454
585-245-5584

--   Kate Pitcher  Head, Technical Services & Collection Development  Milne Library @ SUNY Geneseo  Ph: 585-245-5064  pitcher@geneseo.edu

[LIBJOBS] Learning Commons Supervisor - Library and Learning Resources - Abu Dhabi Campus

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[LIBJOBS] Library - Professional Assistant, Oceanside, CA

Library - Professional Assistant. Oceanside Public Library, Oceanside, CA. $24.40/hour, no benefits. Hourly up to 19 hours/week, including evenings, Saturdays, Sundays & variable schedule.  Provides public service to all ages at Mission Branch and Civic Center Libraries or other sites. Assists users with advanced searches for library materials or info; enforces policy; works on collection development; presents or helps develop programs from book clubs to storytelling; helps promote/evaluate library services; may do any other library task; may be in charge evenings or weekends. Ideal candidate has bilingual (English/Spanish) ability, problem-solving skills, experience working with all ages, advanced computer/internet skills. BA/BS required, plus minimum 9 semester/12 quarter units graduate work in library science or a related field (copies of diploma/transcripts required); one year public service experience required.  Apply by 4:00 p.m., Friday, 11/16/12 for initial screening—open until filled.  Must apply online at www.ci.oceanside.ca.us, then send in diploma/transcripts/etc. City of Oceanside Human Resources Department is at 300 North Coast Hwy, Oceanside, CA 92054. Questions: Yolanda Stewart 760-435-3507 or ystewart@ci.oceanside.ca.us  .  EOE

 

 

Brad Penner
Library Division Manager | oceansidepubliclibrary.org
(760) 435-5575 | bpenner@ci.oceanside.ca.us

All email and voicemail to and from the City of Oceanside may be considered public information and may be disclosed upon request.

 

[LIBJOBS] Position opening: Scholarly Communications Librarian, South Bend, Indiana

Exciting position for an innovative, enthusiastic, and user-oriented librarian to lead the Indiana University South Bend campus forward in meeting the challenges of changing modes of scholarly communication  and publishing.  This position provides information and training on copyright and digital rights management as well as assistance with digitization projects.   This librarian also has reference, instruction and subject librarian responsibilities.

 

This is an entry level faculty tenure track position.  The full position description can be found at:  https://www.iusb.edu/library/docs/ScholarlyCommunicationsLibrarian.pdf

Review of applications begins December 1, 2012.

 

 

Vicki

 

Vicki Bloom

Dean of Library Services

Indiana University South Bend

574-520-4448   / 574-520-4472 (fax)

 

[LIBJOBS] Flagstaff, Arizona, United States; Coordinator, Academic Programs and Course Support

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[LIBJOBS] Job Opportunity / Asst/Assoc. Dean of Public Services UMiss

Please excuse cross posting.

Assistant/Associate Dean of Public Services

The University of Mississippi Libraries invites applications and nominations for an Assistant/Associate Dean of Public Services. Reporting to the Dean of Libraries, this position provides strategic leadership for the Public Services departments and units including reference, access services, instruction, web services, interlibrary loan, and the Science Library. Additionally, the Assistant/Associate Dean provides administrative oversight of personnel, budgets, and activities; insures appropriate internal and external communication; and serves as the primary advocate to ensure that the Library gives excellent service as it responds to current and future needs of the user community. The Assistant/Associate Dean of Public Services will serve on key leadership teams in the library. This is a tenure track position with the expectation of ongoing achievement in librarianship, research, and service.

Incumbent's Responsibilities:
• Develop, motivate, and inspire a highly effective public services team
• Continue the library's commitment to innovative, user-centered services 
• Cultivate a climate of openness, responsiveness, collaboration, and respect for diverse viewpoints
• Provide leadership and vision in a collaborative framework for strategic planning, resource management, and assessment
• Build relationships and work with a variety of library and campus partners
• Use excellent organizational, interpersonal, oral, and written communication skills

Required Qualifications: 
• MLS from an ALA accredited institution
• Minimum of seven years of progressively responsible experience in an academic or research library, with a minimum of five years of managerial experience
• Demonstrated ability to engage librarians and staff in successful team work in the delivery of user-centered services
• A collaborative leadership style that prepares and empowers others to excel
• Significant experience with library collections and information resources
• Strong grasp of current issues, trends, and technologies impacting higher education and academic libraries 
• Experience with strategic planning and assessment
• A record of success in developing productive partnerships on campus and beyond
• Record of scholarly achievement and service commensurate with appointment

Compensation is commensurate with skills and experience. The salary begins at a minimum of $80,000 with a competitive benefits package.

Letters of nomination should be sent to:
Asst./Assoc. Director Search Committee Chair
J.D. Williams Library
University of Mississippi
University, MS 38677

 

Applications must be completed online at https://jobs.olemiss.edu

Applicants must include a letter of application, curriculum vitae, and the names, addresses, phone numbers and email addresses of at least three references. The review of applications will begin immediately and will continue until the position is filled.

The University of Mississippi is located in historic Oxford, a thriving community offering a wide range of literary, musical and cultural activities. For more information about the University and the community, please visit http://www.olemiss.edu/visitors

The University of Mississippi is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA Employer. As an equal opportunity and affirmative action employer the University of Mississippi recognizes the power of a diverse community and encourages applications from individuals with varied experiences and backgrounds

[LIBJOBS] Canada - Edmonton - Information Literacy Consultant

(Apologies for cross-postings.)

Information Literacy Consultant – Yellowhead Tribal College Library

Deadline to apply: Monday, October 29, 2012 at 11:59 MST

Job Summary:

The Yellowhead Tribal College (YTC) Library is undertaking a grant-funded project to develop and implement an Integrated Information Literacy Program (IILP).

A critical component of this project will involve the hiring of a consulting librarian on contract from November 1, 2012 to October 31, 2013.

The Integrated Information Literacy Program will thoroughly integrate information literacy instruction into course delivery at YTC. The consultant hired will collaborate with the Dean of Programs, the Manager of Library Services and Operations, and YTC Faculty and Instructors to design and develop an information literacy program that will be integrated into all programs offered by the college. The ILLP will be tied to earning credit and/or fulfilling competency requirements, and will be embedded in a wide variety of learning environments and situations (in class, outside class and online).

The consulting librarian will assist to achieve the following objectives:

1. Designing and developing an Integrated Information Literacy Program in line with ACRL Competency Standards
2. Integrating program  into every YTC course and program
3. Instructing YTC staff to facilitate delivery of this program
4. Providing direct information literacy instruction to students
5. Evaluating and assessing IILP program as implemented within contract year
6. Recommend and establish policies and procedures for implementing IILP in future
7. The creation of  new library guides and the revision of existing guides
8. Assistance with the continued implementation of Course Director Learning Management System

 

Qualifications and Assets:

• MLIS degree from an accredited institution
• Interest in working at a First Nations College
• Familiarity with ACRL  Information Literacy Competency Standards for Higher Education is required; working knowledge is an asset
• Familiarity with program assessment; working knowledge is an asset
• Familiarity with Springshare LibGuide platform is an asset
• Familiarity with Course Director LMS is an asset
• Proficiency with current technology and trends in academic environments.
• Excellent organizational skills and ability to prioritize effectively while managing multiple projects simultaneously.
• Excellent writing/verbal skills and the ability to communicate in plain language.
• Ability to work independently or with a team
• Positive attitude and a sincere interest in helping people is a requirement

Salary:

$55,000/12 months (November 1, 2012 to October 31, 2012)

Closing Date:

11:59 pm MST, October 29^th, 2012

To Apply:

Qualified applicants may email, send, or drop off resumes to:

Simon Underwood

Manager of Library Operations and Services

Yellowhead Tribal College

17304 105 Ave

Edmonton, AB T6R 3C2

simon.underwood@ytced.ca

780.484.0303, ext 245

[LIBJOBS] Reposted: Digitization Technologist, Tuscaloosa, AL, USA

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[LIBJOBS] Librarian, UCL Qatar, Doha

Librarian, Ref:1287112

·         UCL Department / Division

·         UCL Qatar

Grade

8

 

Hours

Full Time

 

Salary

£37,012 - £44,166 per annum paid locally in Qatari Riyals + generous support package

 

Duties and Responsibilities

UCL Qatar is seeking an exceptional and experienced individual for the key role of Librarian. This will be a challenging new post to set up and deliver a service for staff and students at UCL Qatar. The post holder will be responsible for all library services of UCL Qatar, initially sharing the library space and infrastructure with Georgetown University at Qatar.

 

The successful candidate will encompass both management and subject responsibilities. Management responsibilities will include the hiring, supervision and management of staff and services. One floor of the Georgetown University Library will house the UCL Qatar collections and facilities and be under the direct management of the post-holder, but matters relating to procedures and services in the shared library will be under the auspices of the Georgetown University library staff.

 

UCL Qatar, working in partnership with the Qatar Foundation, is creating a world-class research-led facility, focusing on the cultures and societies of the Middle East, and including the study of Islamic material culture and early technology. This is an exceptionally important international development for UCL Qatar.

 

Key Requirements

Applications are sought from candidates with significant experience in planning and execution in the acquisition of specialist materials to build up a research collection on the archaeology and culture of Islamic countries and the Arab world (especially the Middle East and North Africa).

 

The successful candidate will have a degree in a relevant subject or significant knowledge of relevant resources, qualification in Librarianship or Information Studies and staff management experience, including recruitment, performance management and staff development. The selected applicant will work in close co-operation with Hamad bin Khalifa University's future Central Library.

 

Further Details

 

For further details go to http://www.ucl.ac.uk/hr/jobs/ and search for the reference number 1287112.  

 

If you have any queries regarding the vacancy or the application process, please contact Raymond Harding, Chief Operating Officer, UCL Qatar. Email: raymond.harding@ucl.ac.uk, Tel: +974 4457 8682 or +44 778917 4763, or Lesley Pitman, Sites Coordinator, UCL Library Services. Email l.pitman@ucl.ac.uk, Tel: +44 (0)207 679 8703.

 

 

[LIBJOBS] Ireland - Dublin - Systems Analyst

Please post the below job description and link to your site.

 

Thanks!

TJ Kelsall, PHR

HR Generalist

Innovative Interfaces, Inc.

 

 

 

 

 

 

Systems Analyst

 

Innovative is one of the world's premier enterprise automation companies working in the public and academic library space.  Innovative's 30 year history as a stable market leader is relied on daily at thousands of libraries systems in over 50 countries.

 

Innovative provides a dynamic work environment where you will be exposed to the latest software technologies, including high-volume Java Web apps, open source projects, cloud computing, smart phone apps, advanced search technologies, and private data source access.

 

Responsibilities:

• Tackle technical issues that need to be vetted during design
• Design and test product installation procedures (with particular focus on the installation of new technologies)
• Prep and lead technical handoffs for support staff
• Be the domain expert for system and database development line items. Requires knowledge of SQL, (particularly Postgres), Apache products and UNIX
• Research technical issues encountered in the integration of new technology. This requires a willingness to explore and become the expert in new, unfamiliar technologies.

• Troubleshoot software and configuration problems

• Automate data  conversions, and product installs and maintain scripts and programs
• Maintain servers used by Product Development
• Present, learn and apply new technology as needed
• Provide technical support for Product Analyst Team

 

Requirements:

• Understanding of UNIX as a development environment
• Strong UNIX skills: understanding of the OS, system monitoring, working in the shell
• Experience with one or more of Apache HTTP server, Ant,Tomcat, Lucene
• Excellent Analytic Skills
• Strong written communication and interpersonal skills
• Ability to work independently or as part of a team
• Ability to organize and prioritize work
• Problem-solving skills
• Attention to detail

 

Desired:

• MLS or BS in Computer Science
• Familiarity with library practices and procedures
• Experience with Library Automation Software
• UNIX technical support experience
• Shell Scripting experience

 

*Please note that to be considered for this position you must have authorization to work in the EU.

 

To apply please e-mail your resume, including salary requirements, to TJ Kelsall at tkelsall@iii.com.

 

www.iii.com

 

Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer

 

 

[LIBJOBS] Ireland - Dublin - Software Engineer

Please post the below job description and link to your site.

 

Thanks!

TJ Kelsall, PHR

HR Generalist

Innovative Interfaces, Inc.

 

 

Software Engineer

 

Innovative is one of the world's premier enterprise automation companies working in the public and academic library space.  Innovative's 30 year history as a stable market leader is relied on daily at thousands of libraries systems in over 50 countries.

 

Innovative provides a dynamic work environment where you will be exposed to the latest software technologies, including high-volume Java Web apps, open source projects, cloud computing, smart phone apps, advanced search technologies, and private data source access.

 

We’re seeking entry-level software engineers with 1-2 years of work experience.

 

Responsibilities:

• Work within a product team environment to identify and assess technical requirements and develop software product functionality to meet those requirements.
• Develop new and enhance existing software products.
• Assist in the identification, design, and implementation of solutions for software defects.
• Produce high-quality and on-time deliverables according to planned project goals.
• Support QA testing efforts and assist colleagues in troubleshooting production problems.
• Maintain flexibility and strong working relationships with peers and management.
• Attention to detail and focus on quality.

 

Requirements:

• Demonstrate proficiency coding in Java and C.
• Strong familiarity with OO design and development methodologies.
• Experience developing in a UNIX environment.
• Ability to effectively learn and use new technologies.
• Demonstrate effective communication skills and teamwork.
• Ability to manage workload and conflicting priorities.

 

Desired Experience:

• Relational databases and database design.
• Experience with Postgres or MySQL.
• Experience developing Servlets and JSPs in an Apache/Tomcat environment.

·         Experience with HTML and XML.

·         Experience developing Apache proxy configurations via standard and proprietary Apache directives

 

Education:

• BS in Computer Science or equivalent.

 

*Please note that to be considered for this position you must have authorization to work in the EU.

 

To apply please e-mail your resume, including salary requirements, to TJ Kelsall at tkelsall@iii.com.

 

www.iii.com

 

Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer

 

[LIBJOBS] Ireland - Dublin - Principal Software Engineer

Please post the below job description and link to your site.

 

Thanks!

TJ Kelsall, PHR

HR Generalist

Innovative Interfaces, Inc.

 

 

Principal Software Engineer

 

Innovative is one of the world's premier enterprise automation companies working in the public and academic library space.  Innovative's 30 year history as a stable market leader is relied on daily at thousands of libraries systems in over 50 countries.

 

Innovative provides a dynamic work environment where you will be exposed to the latest software technologies, including high-volume Java Web apps, open source projects, cloud computing, smart phone apps, advanced search technologies, and private data source access.

Responsibilities:

·         Design, develop, unit test, and support new and existing web applications       

·         Interface with and modify C-based back end code

·         Provide technical leadership; mentor junior engineers

·         Support QA testing efforts

·         Remain current on technology advances and advocate best practices

·         Demonstrate exceptional communication skills

·         Present, learn and apply new technology as needed

·         Maintain flexibility and strong working relationships with peers and management

·         Ensure high quality and on-time deliverables

Requirements:

·         BS in Computer Science or equivalent experience

·         Four-six years experience in software development using Java; Three years developing web applications

·         Significant experience developing in a Unix environment

·         Development and support of high-traffic, internationalized public web applications

·         OO design expertise; relational modeling experience

·         Expertise in at least one web application development framework

·         Tomcat and Apache expertise

·         Significant Spring and Hibernate exposure

 Desired Skills:

·         Grails, Tapestry, Struts

·         AJAX and Dojo

·         Postgres or MySQL

·         Development of applications in C

 

*Please note that to be considered for this position you must have authorization to work in the EU.

 

To apply please e-mail your resume, including salary requirements, to TJ Kelsall at tkelsall@iii.com.

 

www.iii.com

 

Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer

 

[LIBJOBS] USA - Dublin, Ireland - Systems Librarian

Please post the below job description and link to your site.

 

Thanks!

TJ Kelsall, PHR

HR Generalist

Innovative Interfaces, Inc.

 

 

Systems Librarian – Ireland Office

Customer Services Department

 

Innovative is one of the world's premier enterprise automation companies working in the public and academic library space.  Innovative's 30 year history as a stable market leader is relied on daily at thousands of libraries systems in over 50 countries.

 

Innovative provides a dynamic work environment where you will be exposed to the latest software technologies, including high-volume Java Web apps, open source projects, cloud computing, smart phone apps, advanced search technologies, and private data source access.

 

We are currently seeking an enthusiastic individual who enjoys working in a fast-paced, team-oriented environment to join our Customer Services team in Dublin, Ireland. This position will focus on service delivery for the Innovative Products to our European customer base, as well as partner with team members around the globe.

 

This position will be located in our Dublin Ireland office at the Digital Hub. We are not seeking remote employment for this position at this time.

 

Responsibilities:

 

·         Deliver excellent customer service and support to Innovative Interfaces’ global customer base by means of telephone, email and web.

·         Analyze, troubleshoot, resolve and document problems of all levels of complexity with the Innovative products on large scale user systems.

·         Address customer requests for status reports on open service tickets.

·         Triage, escalate and facilitate service issues requiring urgent attention.

·         Contribute to Innovative knowledge base and documentation.

·         Other duties as assigned.

 

Requirements

 

·         Written and verbal fluency in English. Additional languages (Spanish, French, Arabic, CJK languages) are highly desirable.

·         Minimum of one year experience delivering software support or help desk services.

·         Experience working in library operations (Opac, Circulations, Technical Services).

·         Excellent written and verbal communication skills and a positive and professional phone manner.

·         Detail-oriented approach to problem solving an analysis with excellent follow-through.

·         Facility for learning new software.

 

Desired

·         MLS, MLIS, or other relevant degree, or equivalent work experience.

·         Familiarity with automated library systems and information technologies

·         Previous experience working with library vendors and/or bibliographic utilities

·         Previous experience working with an Innovative system

·         Previous experience working in a UNIX environment

 

*Please note that to be considered for this position you must have authorization to work in the EU.

 

To apply please e-mail your resume, including salary requirements, to TJ Kelsall at tkelsall@iii.com.

 

www.iii.com

 

Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer

 

[LIBJOBS] Head, Business/SPEA Information Commons; Bloomington, Indiana, USA

HEAD, BUSINESS/SPEA INFORMATION COMMONS

ASSISTANT/ASSOCIATE LIBRARIAN

INDIANA UNIVERSITY BLOOMINGTON LIBRARIES

 

Seeking innovative, service oriented individual for Head, Business/SPEA Information Commons. Responsibilities: develop and manage relationships and explore and maximize partnerships within Kelley School of Business, School of Public and Environmental Affairs, IU Libraries system to facilitate problem solving and patron success and position Libraries for new and sustained viability; learn and understand continually evolving research practices and teaching needs of those in Kelley School of Business and School of Public and Environmental Affairs to better position and promote Business/SPEA Information Commons and its space, services, and collections; develop and deliver innovative online and face-to-face information literacy instruction for Kelley School of Business and School of Public and Environmental Affairs; create instructional content and delivery methods, with particular focus on electronic tutorials and platforms.  Qualifications:  Required: ALA-accredited Master’s degree in Library Science (MLS); ability to work in team environment and build working relationships with campus colleagues; excellent interpersonal skills and ability to work well with diverse population of faculty, students, and academic colleagues; experience in collection development and broad knowledge of information resources for business, public affairs, environmental sciences, or other related social sciences; demonstrated experience in information literacy instruction; demonstrated ability to deliver in-person and online reference services; supervisory experience; ability to meet requirements of tenure-track librarian position. Preferred: 3-5 years’ experience in academic or research library strongly preferred; knowledge of instructional design, pedagogy, assessment principles for effective information literacy instruction. Salary competitive and commensurate with experience and education.  To apply: Applications accepted through 5:00 p.m. Friday, November 23, 2012. Send letter of application, professional vita, names/addresses/telephone numbers of four references to: Jennifer Chaffin, Director of Human Resources, Libraries Human Resources, Herman B Wells Library 201B, Indiana University, Bloomington, IN 47405. Phone:  812-855-8196. Fax:  812-855-2576.  E-mail: libpers@indiana.edu  For complete copy of posting with additional responsibilities and preferred qualifications:  http://www.libraries.iub.edu/index.php?pageId=1410. Indiana University is an Equal Opportunity/Affirmative Action Employer.  Indiana University has a strong commitment to principles of diversity and in that spirit seeks a broad spectrum of candidates including women, minorities, and persons with disabilities.

 

 

Betty Davis

Libraries Human Resources

Herman B Wells Library 201

1320 E. Tenth Street

Indiana University

Bloomington, IN  47405

812-855-8196