[LIBJOBS] Emeryville-CA-USA-Sr. Systems Librarian

Hello,

 

    We have the below job available at Innovative Interfaces and would like this posted to your site.

 

Thanks!
TJ Kelsall, PHR

HR Relationship Manager

Innovative Interfaces

 

SENIOR SYSTEMS LIBRARIAN – WEB TEAM

 

 

Innovative Interfaces creates cutting-edge products that allow libraries to succeed in a modern technology environment and the freedom to implement solutions that best meet their specific needs.

 

An established company with a vision for the future, Innovative connects with thousands of libraries of all types in over 50 countries.

 

We are seeking an enthusiastic individual who enjoys working in a fast-paced, collaborative environment, who will provide telephone and email support for Innovative's customers and perform effective technical troubleshooting of application issues.  The position is based in the Emeryville office.

Responsibilities

• Provides extensive telephone and email support for customers using Innovative software on large multi-user UNIX systems
• Uses UNIX, SQL, and propriety utilities to analyze, troubleshoot, document, and resolve application issues reported by customers
• Works with customers with varying levels of technical expertise to effectively pursue and resolve issues in an expedient manner

Requirements

• MLS or other relevant degree
• Demonstrated ability to learn new technology independently and to adapt quickly to changing technologies
• Ability to balance multiple priorities and work effectively under pressure in a rapidly changing environment
• Superior attention to detail and commitment to following through until customer issues are fully resolved
• Proven analytical and problem solving skills
• Ability to work independently while supporting the efforts of the Customer Support Department

Desired

• Previous experience working with Innovative’s Millennium or Sierra system
• 4-5 years previous experience working within a UNIX environment
• 4-5 years previous experience working with web applications, scripting languages, network technologies, and/or relational databases

Our Emeryville headquarters is within walking distance of the bay, over 30 restaurants, an Apple store, the Guitar Center, dozens of retail shops, and the Public Market food court. Emeryville is 15 minutes from downtown San Francisco by car, and a free shuttle ride away from Bart.

To apply please click here:  https://home.eease.adp.com/recruit/?id=7167161

*Please note: Innovative Interfaces, Inc. does not sponsor or transfer any type of immigrant or non-immigrant visa.

 

www.iii.com

 

Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer