The State Education Resource Center (SERC) is seeking candidates for a part-time position as a Library Assistant. This position reports to the Director of Library Programs and Services.
SERC's mission is to provide resources, professional development and a centralized library to educators, families and community members in collaboration with the CT State Board of Education (SBE) and other partners. SERC believes that all students have the right to access opportunities and experiences that reflect and respect their differences and abilities. Research indicates that educational outcomes for students of color, students who are English Learners and students with disabilities continue to lag behind outcomes of other students. SERC partners with Connecticut schools and districts, as well as professional and community associations, faith-based organizations and others dedicated to children's futures.
General Summary
The SERC Library serves as a comprehensive Library/Resource Center with an extensive and current collection of research, reference and instructional materials and resources related to education and social services. The Library Assistant provides resources and research assistance to education professionals, college/university students, families and community members through high quality customer service in support of positive educational and life outcomes for Connecticut's children and youth. This position requires evening and weekend hours.
Essential Job Functions
Applicants must have the ability to complete the following essential job functions:
· Perform basic skills in an integrated library operating system, specifically the circulation module; support all functions of the circulation desk.
· Engage in entry-level tasks in the process of cataloging new acquisitions, while also assisting with research to create/update topic-specific LibGuides and Pinterest boards.
· Orient patrons to the library; provide guidance with locating resources and information contained therein, as well as use of library technology; promote programs and services for patrons.
- Provide basic reference and research assistance to patrons and non-library colleagues that includes computer applications, resources and information assistance.
Responsibilities
SERC Library Assistants provide a wide range services specific to high-quality customer service for patrons and non-library staff in a specialized library. Duties include, but are not limited to:
- Handling circulation desk transactions using the automated library system.
- Processing membership applications and renewals; orienting new patrons to the Library and informing them of available resources and services.
- Preparing, and when needed repairing, resource materials for shelving or withdrawal from the collections; shelving materials as needed.
- Performing all Library opening and closing procedures.
- Maintaining supplies of circulation desk reference, membership and copier materials.
- Assisting with Library programs and displays.
Knowledge, Skills and Abilities
Knowledge of:
- Upholding high standards in work performance and professionalism.
- Library policy and procedures, as well as the ability to implement them in a collaborative and consistent manner.
Skill In:
- Providing high quality customer service to library patrons.
- Microsoft Office and workplace technology; experience with emerging technologies and social media is highly desired.
- Written, verbal and interpersonal communication skills that include strong decision-making and problem-solving skills, in person, virtually and on the phone.
Ability to:
- Demonstrate attention-to-detail and follow-through on multi-component procedures and tasks.
- Enhance and operationalize the mission, beliefs and values of the agency in daily job duties.
- Demonstrate ability in culturally diverse and inclusive settings.
Ideal applicants must have demonstrated effectiveness in a collaborative, highly team-oriented environment, yet possess initiative, self-motivation and the ability to manage multiple priorities independently and work with minimal supervision.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
The part-time Library Assistant operates in a professional library environment. Appropriate business attire is required. This role routinely uses standard office equipment such as computers, phones and photocopiers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the functions of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; be mobile; use hands and fingers; reach with hands and arms; and push, lift and carry resource materials.
Position Type/Expected Hours of Work
This is a part-time, hourly, non-exempt position. Days and hours of work are Tuesday and Wednesday from 12:30 p.m. to 6:30 p.m.; Thursday and Friday from 12:30 p.m. to 4:30 p.m.; and Saturday from 9:30 a.m. to 12:30 p.m.
Education and Experience
Minimum high school diploma or GED and previous library work or experience; bachelor's degree in Library Media/Science or an education-related field is preferred; OR any similar combination of education and experience.
Salary Range
$20.50 per hour; 23.0 hours per week
This position will remain open until filled. A thorough, updated resume and at least three professional references must be submitted with the application package in order to be considered. Apply online at: www.ctserc.org (select Employment under the About tab). SERC reserves the right to substitute years of experience for certification or degree. SERC may expand inquiries into materials submitted in support of an applicant's candidacy without further permission from the applicant.
SERC is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of individuals from racially, culturally and linguistically diverse backgrounds and from persons with disabilities.
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      | Maxine Zukowski Executive Assistant State Education Resource Center Tel: (860) 632-1485 x225 Fax: (860) 632-8870 www.ctserc.org |
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